FAQs

Frequently Asked Questions (FAQs)

🛍️ 1. How can I place an order?

Simply browse our products, add your favorite items to the cart, and click “Checkout”. Enter your details and complete your order securely.

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🚚 2. How long does delivery take?

Our standard delivery time is 5–9 business days, depending on your location. You’ll receive a tracking link once your order is shipped.

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💳 3. What payment methods do you accept?

We accept Cash on Delivery (COD), UPI, Debit/Credit Cards, and Net Banking for your convenience.

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🔁 4. Can I return or exchange a product?

Yes! We offer easy returns within 7 days of delivery if the product is damaged, defective, or incorrect. For more details, check our Return Policy.

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📦 5. How do I track my order?

You can track your order anytime using our Track Order page. Just enter your order ID or email ID to get live updates.

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🧴 6. Are your products genuine and safe?

Absolutely. All our products are 100% authentic, sourced from trusted suppliers, and go through strict quality checks before shipping.

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📞 7. How can I contact customer support?

You can reach us at:
📩 Email: rs16634786@gamail.com
📞 WhatsApp: +91 7718088607
We usually respond within 24 hours.

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🌟 8. Do you offer discounts or promotions?

Yes, we frequently run exclusive offers! Stay tuned by following us on Instagram and Facebook, or sign up for our newsletter.

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✨ PrimeAura — Elevate Your Everyday Living.